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Returns and Exchanges

Exchange Policy - 30 days

We want you and your pets to be happy with your purchase! If you ordered the wrong size, or prefer another color, just let us know. Simply send your new size or color request along with your invoice, and include the original unworn shirt you'd like exchanged. Regular shipping and handling fees apply to all exchanges.  Please include a check of 5.95 payable to Ruff Ruff and Meow. Also note that exchanges may take up 5-7 days to process. Sale items and special request are FINAL SALE! 

Returns Policy - 30 days 

We offer a 30-day return policy for unworn items. Please include the original unworn shirt or bandana plus the invoice in your return envelope, along with your preference for a refund or store credit in the amount of purchase. You will be notified by email of the refund or store credit amount. 

Send your exchange or return to:

Ruff Ruff & Meow
13519 Carnaby st
Cerritos, CA, 90703

Remember,returned items must be in original condition & unworn, with tags still attached. Thanks!

 


 

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