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Privacy Policy

Welcome to RuffRuffandMeow!

We are committed to protecting your privacy. We use the information we collect about you on our Web site to process

your orders, respond to information requests, provide a more personalized experience while you are browsing or shopping in our

Wholesale Online Store, and create a better experience for our Web site users. Please read on for more details about our Web

site privacy policy.

What information do we collect? How do we use it?

An account is required for you to utilize certain services on our Web site, such as making purchases in our Wholesale

Online Store. When you create an account, we ask for personal information, which tells us specifically who you are.

We need to know your name, mailing address, phone number, email address, credit card number and expiration date so that we

can process and fulfill your purchase orders and notify you of your order status.

We also ask you for your business information such as copy of your Reseller’s Certificate that shows your business name and

address. We use the information we collect to customize your experience and provide services and features that most likely meet

your needs so that your use of our Web site is more enjoyable. 

Please note that accounts are only created for those who are eligible and are in the Pet Industry trade. We try to ensure that all

accounts created are legitimate businesses in the Pet Industry.

We also may ask you for personal information when you sign up for email message notifications and newsletters. We use this

information to send you the email newsletters you request, to notify you of changes to our Web site, of new products in

our Wholesale Online Store and of other seasonal promotions.

If you send us email, we may collect and store such information. We use the information to reply to your email communication.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site,

new Ruff Ruff and Meow services, and special offers we think you'll find valuable. If you would rather not receive this

information, you may indicate your preference by updating your account.

How do we protect customer information?

When you place orders or access account information, we use a secure server. We use secure socket layer (SSL) software to

encrypt all information you input before it is sent to us. Further, all of the customer data we collect and store is protected

against unauthorized access.

Your consent

By using our Web site, you consent to the collection and use of this information by Ruff Ruff and Meow.  If we decide to change

our privacy policy,

we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under

what circumstances we disclose it.

Tell us what you think

Ruff Ruff and Meow. welcomes your questions and comments about privacy and our Web site.

Please send email to customerservice@ruffruffandmeow.com